Contact Us
| Ai

We design Intelligently Artificial businesses.

The Strategy and Design of Ai Services

We identify Ai opportunities across organisations, to improve efficiency, scalability and growth. Whether it’s empowering staff, assisting customers or automating operations, Us Ai help you plan, design and deliver positive changes.


Improve your team’s productivity by reducing errors and removing admin, giving people the time to focus on what they do best.


Distribute your customer understanding to deliver consistent, high quality customer care, including “always-on” channels.


Reduce the costs of doing business by automating processes, opening up opportunities for increased growth at lower cost.

‘Us Ai’ take a human-focused, not technology-driven approach to the concept and development of Ai driven products. Our role is to help businesses identify the issues, opportunities, and prototype solutions to help Ai find real problems to solve. Our propriety research methodology uses Bots to help business map opportunities, design good products, and learn about audience issues.

Automation Strategy
Research Bots

We deploy simple research bots that speak to your staff to find the problems that need to be solved.

Ai Mapping

The data from our research bots is aggregated into your map of potential automations.


From prioritising the use case to developing the business case our team help you turn opportunities into action.

Service Design
Design for Ai

We plan, and design smarter products with your teams. Our ‘Rational Ai Method’ helps you understand precisely what jobs Ai can, and should be applied too.

Chat and Voice design

We create your chat and voice bot personality, conversational flows, content, functions and KPIs, using our bespoke tools and methodology.

Algorithm design

A machine can solve a lot of problems, quicker than a human and never sleep, but you still need to know what questions it should answer.

Find Out More

We apply Ai

Once we’ve done the research, planned a project, design the prototype and prove the business case, and when you’re ready to go we help you choose the right tools.

We work with your internal teams and existing suppliers, or connect you up with our trusted partners.

DialogFlow, Luis, Poly, IBM Watson, NLTK


Knime, Power Bi, Tableau, AWS, Azure

Blue Prism, Ui Path, Saleforce

Get Started with Us

Contact Us

Let us know what kind of automation challenge you need to solve. We make an initial assessment of your opportunities to use conversational channels to achieve your objectives and set out a workshop plan.


We work closely with your team to agree a minimum viable product your business. We send you detailed outputs and a proposal from the workshop including a go-to-market plan.

Proof of Concept

After agreeing the MVP and the plan, we’ll build your proof-of-concept including any reporting and data analysing requirements for you to socialise to your audience and the business.

Get in touch

Who We’re Helping

You’ll be in good company. Here are some of the brilliant businesses we’re helping every day.

“Us Ai’s approach to planning is an incredibly valuable experience for the leadership of a business. The balance of opportunity and ethics was fascinating and helped us to develop our automation strategy.”

SVP, Jack Morton Worldwide

Designing for Ai

Ai will cause us to rethink, restructure, displace, and consider new possibilities for virtually every experience we build. Which is why the design approach has changed. Click here to find out more.

Designing for Conversation

As simple as a conversation might seem, designing for engagement is an art, not a science. We design better conversations for your voice or chat project. Click here to find out more.

News & Announcements

We like to keep our fingers on the pulse.

More News
Global Ai News
Better Things

We’re using Ai to help the causes that mean something to Us. Using our expertise to help solve the social vulnerabilities that stop Us reaching our full potential. Click here to find out more.

Governance of Automated Systems

We’re helping all of our clients to thing of the ethical implications of Ai-based systems. Building governance and impact frameworks for all our projects. Click here to find out more.

Visit Us

We’d love to talk to you about how we can help you on your Ai journey.

Phone Number

+44 207 8662 455

Social Media


Still Need Convincing?

Hubspot reports that 47% of consumers are open to buying items through a bot, and 37% would buy items from a bot on Facebook Messenger.

According to Gartner, Ai-powered bots will power 85% of all customer service interactions by the year 2020.

Forrester reports that 60% of US online adults already use online messaging, voice, or video chat services.

iProspect claim that half of all searches will be voice searches by 2020. The voice market will grow from $1.6 billion in 2015 to $15.8 billion in 2021.

Simplifying Ai.

Contact Us